Reminders and confirmations, for fewer no-shows
Before each appointment the agent calls or messages the customer, confirms they’re coming and moves the booking if they can’t make it.
How a reminder works
- 01
An appointment is coming up
Taken from your calendar or booking system.
- 02
The customer is reminded
By call or WhatsApp, at the time you choose.
- 03
They confirm or reschedule
A new time is booked on the same call if needed.
- 04
Your calendar stays right
Confirmations and changes are saved straight away.
What it handles
Calls & WhatsApp
Reminders on the channel that suits the customer.
Rescheduling
Moved bookings land in your calendar.
Confirmed list
Your team sees who is coming.
Your timing
A day before, the morning of, or both.