Frequently asked questions

Kalemna passes sensitive or complex calls to your team along with the context from the conversation so far, so the caller doesn't have to repeat everything.

Kalemna is built for businesses that handle many customer calls, including real estate, retail & e-commerce, restaurants & food delivery, banking & finance, clinics & healthcare, hotels & travel, automotive, education, logistics and telecom.

No. You tell us your common customer questions, processes & goals, and Kalemna sets up your agent around your business. You test it on real calls and fine-tune it before going live.

Tell us how your calls are handled today and we'll confirm the best way to connect Kalemna to them. Contact us and we'll walk you through it.

Yes. Your agent is set up around your business and use cases, so it answers with your own information. You can hear it on test calls and fine-tune it before launch.

Kalemna updates your CRM and books appointments after each call, and you can sync your data to your CRM. Tell us which tools you use and we'll confirm how they connect.