One agent, every channel

The same Kalemna agent answers your phone and WhatsApp with one set of knowledge, then does the follow-up. Every call, chat and booking lands in one dashboard.

dashboard.kalemna.com
Kalemna dashboard overview with calls, answer rate and meetings booked

Voice, WhatsApp & the follow-up, working together

One agent handles the conversation on every channel, with the same knowledge and the same tone.

Live call · Egyptian Arabic01:24
Booking a viewing for a 3-bedroom apartment

Voice agents

Answer and make calls in the caller's dialect. Qualify, book and hand over to your team.

How voice calls work
Your viewing is confirmed for Saturday at 11:00. Here's the location: Sales office · New CairoRead ✓✓

WhatsApp & chat

Reply on WhatsApp in seconds, day and night, with the same knowledge as your phone agent.

WhatsApp & follow-up
Omar F.QualifiedViewing Sat 11:00
Nawal A.Call backSun 6:00 PM
Dina S.Not interested-

Automations

After every conversation: CRM updated, WhatsApp sent, appointment booked. No manual follow-up.

Integrations

Everything after the call, in one place

What the agent did on every call, chat and booking, ready for your team.

01

Every call, in one place

Calls, outcomes, leads & bookings in the dashboard, updated as calls happen.

Dashboard & Analytics
dashboard.kalemna.com
Calls list in the Kalemna dashboard
02

Books and follows up

Appointments go into the calendar and customers receive a WhatsApp confirmation.

dashboard.kalemna.com
Appointments calendar in the Kalemna dashboard
03

Every call on record

Recordings & transcripts for every call, so your team can review what was said.

Recordings & transcripts
dashboard.kalemna.com
A call with its recording and transcript
04

Works with your tools

Your CRM & calendar stay updated after each call, without anyone copying details across.

Integrations
Your CRMLeads & call notes
CalendarBookings & reminders
WhatsApp BusinessConfirmations
Excel exportAny report
WebhooksYour own systems
Your team's phonesLive handover

When a person is needed, the call goes to your team

Sensitive or complex calls are passed to the right team member, along with what was said so far. The customer doesn't repeat themselves, and your team picks up straight away.

Transferring to Mona · SalesCaller asked about a custom payment plan
CONTEXT PASSED TO YOUR TEAM Interested in a 3-bedroom, budget up to 5M Prefers New Cairo, ready to move in 2026 Wants to discuss a longer installment plan

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