Privacy Policy

Last updated: 10/19/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Contact information (name, email address, phone number)
  • Business information (company name, industry, use case)
  • Communication data (call recordings, chat transcripts)
  • Usage data (how you interact with our AI agents)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI agent services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@kalemna.com

Phone: +971 50 633 9356

Address: Dubai, UAE

This privacy policy may be updated from time to time. We will notify you of any changes by posting the new policy on this page.