Use cases
What Kalemna’s agents do on your calls and WhatsApp, from the first inquiry to the follow-up.
Kalemna On-PremiseThe whole stack inside your data centreKalemna CRMLeads, pipeline and calls in one placeAI InterviewerScreens job candidates by voiceVoice kiosksA talking assistant on vending machinesOrder careCalls shoppers about out-of-stock itemsCall linksCustomers talk to the agent from a link
ON-PREMISERuns inside your walls.The whole voice stack installed in your own data centre. Call audio, recordings and customer data stay on your servers. Built for banks and regulated teams.Explore Kalemna On-Premise One agent, every channel Dashboard & analyticsEvery call, lead and booking in one viewAutomationsCRM updates and follow-ups after each callIntegrationsConnects to your CRM, calendar and toolsLanguages & dialectsArabic dialects, English and 25+ moreRecordings & transcriptsRecording, transcript and result per callReal callsHear recordings of the agent at work
Lead qualificationAsks what your best agent would askAppointment bookingStraight into your calendarPayment remindersAgrees a date and stays on scriptOrder status & returnsAnswered in one callOrder substitutionsAgrees a replacement when an item is outReservations & ordersTaken while your staff serveCustomer surveysCalls customers and records the answersReminders & confirmationsFewer no-showsCustomer supportCommon questions, at any hour